Privacy Policy & Data Governance

This Privacy Policy governs the collection, processing, storage, and handling of information across the online educational self-testing portal accessible at https://navgyan.in (hereinafter referred to as the "Portal" or "Navgyan").

The Portal, its digital assets, databases, trademarks, codebases, and intellectual property are owned, managed, and operated exclusively by SanghTech (hereinafter referred to as the "Company", "we", "us", or "our").

Because Navgyan caters to school-age students (including elementary, secondary, and senior secondary classes), we enforce strict parental supervision mandates:

• Mandatory Parental Guidance: Any student under the age of 18 (or the age of legal majority in their jurisdiction) must access, register, and practice on the Portal strictly under the continuous supervision and informed consent of a parent or legal guardian.
• Pre-Subscription Due Diligence: Parents and guardians are specifically advised to thoroughly review the features, test package contents, curriculum alignment, Terms and Conditions, and Refund Policy prior to subscribing to any paid package.
• Accurate Registration: The guardian or student must supply authentic and accurate mobile numbers, email addresses, and student grade details. SanghTech accepts zero liability for failed notifications or account recovery issues resulting from inaccurate contact data submitted during sign-up.

We collect only the minimum necessary information required to facilitate secure login, deliver educational test series, and generate academic self-assessment reports:

• Account & Profile Data: Student full name, academic class/grade, school/board affiliation, guardian 10-digit mobile number (used as the unique primary login ID), and optional profile photograph uploaded by the user to personalize scorecards.
• Simulated Academic Records: Test attempts, question response selections, timestamps per question, positive/negative marks achieved, Pass/Fail status, and comparative percentile metrics. (All such scores are purely symbolic).
• Device & Technical Metadata: IP address, device type, operating system, browser user-agent, and session timestamps captured automatically for cybersecurity, session authentication, and DDoS mitigation.

Student data is utilized strictly and exclusively for internal educational delivery, portal security, and analytical performance tracking.

Data is processed internally only to:

• Authenticate user sessions via secure OTP/password credentials.
• Render personal test scorecards, chapter-wise analytical breakdowns, and simulated leaderboards.
• Provide customer care and technical support upon direct inquiry sent to care@navgyan.in or care@sanghtech.com.

Navgyan is hosted on modern third-party cloud server infrastructure equipped with SSL encryption, database firewalls, and token-based authentication. However, no internet-connected electronic transmission or cloud server can guarantee 100% impenetrable immunity against sophisticated cyber attacks.

To support server infrastructure and keep educational subscriptions accessible, the Portal reserves the unilateral right to display third-party advertisements, academic promotions, or sponsor banners across selected pages.

• No Endorsement: The display of any advertisement does not constitute an endorsement, guarantee, or warranty by SanghTech regarding the advertiser's claims, products, or services.
• External Privacy Policies: Clicking on third-party advertisements or external hyperlinks redirects the user away from Navgyan to third-party web properties. Those external destinations are governed by their own distinct privacy policies. SanghTech bears zero responsibility for external third-party content, cookies, or data practices.

All commercial package subscriptions are processed exclusively through authorized, PCI-DSS compliant third-party payment gateways (e.g., Cashfree, Razorpay, etc.).

• No Card/Banking Credential Storage: Navgyan does not capture, store, or process confidential banking credentials, credit/debit card numbers, CVVs, or UPI PINs on its local database. All payment verifications are handled via encrypted gateway webhooks.
• Strict Zero-Cash Policy: Neither SanghTech nor Navgyan authorizes any teacher, school representative, sales agent, student, or intermediary to collect cash or personal UPI transfers. The Company bears zero liability for offline or unauthorized third-party transactions.

The Portal utilizes lightweight session cookies and local storage tokens strictly to maintain student login sessions, prevent Cross-Site Request Forgery (CSRF) attacks, and preserve test progression across page reloads. Detailed disclosures regarding cookie classification and opt-out choices are documented in our dedicated Cookie Policy.

Student account records and practice histories are retained for the duration of the active subscription cycle to allow students to review past test results and tracking charts.

Parents, guardians, and adult students may exercise the following rights at any time:

• Profile Correction: Update name, class, or profile image directly through the student dashboard settings.
• Account Closure & Data Deletion: Submit a formal written deactivation and erasure request by emailing care@navgyan.in with registered account credentials. Verified requests are processed within standard operational timelines.

In accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, any privacy inquiries, grievance submissions, or security notifications must be directed to our official legal and support desks: